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| Small business owners, you've come to the right place
. . . Testimonials |
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What
Our Clients Have to Say About The E-Myth Point Of View |
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We engaged with E-Myth in 1993 and worked with them over an 18-month period to create a strategic, process-driven organization that would meet its business goals of creating personal responsibility among our employees, better work/life balance for everyone, lower our frustrations, and improve the way things are done on a daily basis, while improving the bottom line.
Today, 10 years after our E-Myth implementation, I can say that we follow the E-Myth processes as a way of doing our daily jobs, and it's had a tremendous impact on our bottom line. In fact, as soon as we began to implement the main principles of the E-Myth implementation 10 years ago, we immediately saw the results in our bottom line, and that's continued to this day.
Among the processes we tackled with E-Myth were efficiency, reducing costs, tracking and quantifying leads, and customer service. For example, customer contact is now systematized. We have a process to follow from the first point of contact with a potential customer through closing the deal to ensure as high a close ratio as possible. In addition to closing more deals, it's also allowed us to track our leads, which gives us an insight into the ups and downs of the marketplace. We are now seeing an up cycle.
E-Myth is a completely new way of thinking that is a way of life, not a short-term fix. It takes discipline to make it happen, but it changes the way everyone at the company does their jobs, and the end result is a starkly different improvement than from any other sort of management consulting. It's like the old adage, E-Myth didn't just feed us fish; they taught us how to fish.
The bottom line for our E-Myth integration is that we have better profits, improved goal achievement, greatly increased quality of work/life balance, and happier, less frustrated employees. I'm personally very excited that Toshiba is sponsoring E-Myth for its dealers. E-Myth has had a huge impact on my business as well as my personal and professional life, and I highly recommend it.
-Phil Bratt, Baron Telecommunications