Regional One-Day Seminars

Delivering Your Brand Promise On Time, Every Time™ is designed to provide your leadership team with the framework for going beyond traditional customer service. This workshop will help you and your team focus on creating sustainable systems that will consistently deliver your Brand Promise to each client you serve, on time, every time.

• Develop a Client Fulfillment System that turns occasional customers into faithful clients
• Create a Brand Promise that empowers your employees and brings vision to your business
• Incorporate customer feedback into your strategic planning
• Leverage the power of emotion that influences customers’ buying decisions
• Optimize your internal management processes to be systems dependent, not people dependent

An experienced E-Myth Seminar Leader will facilitate discussions as you and your team work on your business in an engaging round-table setting.

Agenda

Section One	The E-Myth Perspective
Section Two	Creating the Customer Promise
Section Three	Your Unique Customer Experience
Section Four	Delivering the Promise
Section Five	Putting the E-Myth Perspective to Work

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Price: $600 per person, may vary by region

Multi-seat discounts available. See upcoming dates for more information.

Price includes training materials, continental breakfast, lunch, and afternoon beverage and snack service.

Who should attend:

• Business owners, managers and team leaders
• Franchisees
• Business partners
• General managers of corporate-owned stores
• Seminar is designed for a business with four or more employees

Frequently Asked Questions

Questions? Contact the E-Myth Seminars & Special Events Team at seminars@e-myth.com.

Becoming an Entrepreneurial Manager™ is a one-day seminar devoted to the principles and tools of effective management. It challenges you to shift your approach from a supervisory role to a leadership role and shows you how to inspire commitment and outstanding performance in your team.

• Create the management systems that support strategic business success
• Become the managers of systems, not just people
• Avoid the “Manager’s Trap” of full responsibility without true authority
• Be the kind of leader that motivates by giving meaning, direction and focus to their team
• Use E-Myth’s Key Frustration Process™ to systematically turn business frustrations into opportunities

An experienced E-Myth Seminar Leader will facilitate discussions as you work on your business in an engaging round-table setting.

Agenda

Section One	The E-Myth Perspective
Section Two	Essential Leadership and Management Skills
Section Three	The Seven Centers of Management Attention
Section Four	Key Frustrations Process
Section Five	Your Systems Strategy and Your People Strategy

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Price: $495 per person, may vary by region

Multi-seat discounts available. See upcoming dates for more information.

Price includes training materials, continental breakfast, lunch, and afternoon beverage and snack service.

Who should attend:

• Business owners, managers and team leaders
• Franchisees
• Business partners
• General managers of corporate-owned stores
• Seminar is designed for a business with four or more employees

Frequently Asked Questions

Questions? Contact the E-Myth Seminars & Special Events Team at seminars@e-myth.com.

Upcoming Dates:

• Delivering Your Brand Promise On Time, Every Time
  May 14, 2008 from 8:30am-5:00pm
  Sydney Harbour Marriott Hotel, Sydney, Australia

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I'd recommend these seminars to any business owner who is looking to transcend their current organizational culture and make their company's strategy a "game worth playing."

--James D. Atlas
President, Platinum Aquatech

The seminar set the stage for me and my General Sales Manager to have some deeper conversations concerning my business, and his role in my business. When asked about his take away from the event, he stated "I feel liberated," and that was very encouraging to me.

--John Hall
Northpoint Ford Lincoln Mercury

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