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	The owner did not have a clear vision of how the business should operate.
	The business could not operate without the constant presence of the owner.
	Customers did not know what distinguished the company from their competitors.
	The owner did not know the best methods for reaching the target audience.
	The owner did not understand how to use financial statements.
	The business wasn't achieving the profit margins the owner would have liked.
	The company wasn't able to hire and retain good employees.
	The quality of the company’s product or service was not consistent.
	The company received too many customer complaints.
	The company did not have a system for training salespeople.
	The company’s sales process did not generate enough new business.
	The money spent on advertising was not attracting enough new customers.