Dear E-Myth Reader,
A franchise business has well-documented 'standard operating procedures' for all key workflows. Shouldn't your
business have them as well?
Got Systems?
 Documenting the processes that control business operations is where the rubber meets the road in systematizing a
company. System documentation requires a business owner to analyze and define all regular business processes. In E-Myth terminology, standard operating procedures are documented using 'Action Plans'.
An Action Plan is a form that defines the desired result, required materials, sequential steps, quality standards, due dates and staff responsibilities for individual business processes.
Once processes are formalized, the Action Plans become key elements in the 'Operations Manual' of your business. Producing your Operations Manual will help your business run more efficiently, and should allow you to step back from the day-to-day tactics to do real strategic planning.
Why Create Action Plans?
Action Plans can be used as templates for defining systems
Action Plans capture input from those involved in the process
Action Plans become lessons for staff training
Action Plans become the contents of your business' Operations Manual
For an example, see the 'Coffee Making Action Plan' by selecting 'Free Resources' on our Recommended Resources page.
Systems Tele-Training
'Documenting Systems' is the topic of the Pizza Lunch Tele-Training we're hosting on October 30. Participants will write Action Plans using templates and worksheets. Learn more and signup on the Tele-Training calendar.
On The Website
We've gotten some great feedback on our new video "How We Did It", with accuracy results visible in our live poll. We invite you to watch "How We Did It" and to take a free Instant Business Evaluation at the E-Myth website.
Yours Truly,
The E-Myth Team
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My E-Myth
