My E-Myth- E-Myth en Español
- Refer a Friend
- Contact Us
- Type Size: A A
Beyond traditional customer service
Early Bird Registration
Register by Jun. 22nd, 2007 & receive 40-45% off! Offer expires on June 22nd, 2007
- Receive 40% off one Salt Lake City regional seminar. Just use the Special Purchase Code ERP-40SLC
- Receive 45% off when you register for both Salt Lake City regional seminars. Just use the Special Purchase Code ERP-45SLC
For your convenience, a block of rooms has been reserved at the Hotel Monaco at a special E-Myth rate of $139 per night. To make reservations please call, 801-595-0000 or toll-free at 877-294-9710 by July 2nd to receive this special rate and ensure availability.
Want to gain a competitive edge? Go beyond traditional customer service and learn to create exceptional, unique, and consistent customer experiences that you can sustainably deliver - time and again.
How will YOU gain from attending this Seminar?
Learn how to create your Brand Promise by examining and strengthening your vision for your company, determining your product or service's single most important attribute, and understanding the emotions your customers feel when they buy and use your offerings. You will discover how to modify and measure your internal management processes to directly influence how well you deliver what you promise. Leave the Seminar with tangible tools and techniques that will enable you to establish brand consistency, differentiate your business from the competition and, most importantly, create customer loyalty!
The Seminar: Delivering Your Brand Promise On Time, Every Time
Who Should Attend:
Business Owners (along with a Key Manager), Franchisees, Business Partners, or General Managers of Corporate-Owned Stores.
This Seminar is designed for a business with four or more employees. An exception would be someone who is planning to hire staff and wants to do it the right way.
Pricing:
The price for this world class one-day seminar is $795 per seat, and includes all training materials, continental breakfast, lunch, and afternoon beverage and snack service. To ensure the best experience possible, we are limiting the number of participants to 35. Enroll today to make sure that you don’t miss out!
Attend one seminar at full price and you can attend another 1-day seminar at 50% off.
|
To
Register and Enroll now, please call us at 800.221.0266 (U.S. & Canada), +1.707.569.5757 (International), or Email us at info@e-myth.com. |
Agenda:
| Section One: | The E-Myth Perspective |
Section Two: |
Creating the Customer Promise |
Section Three: |
Your Unique Customer Experience |
Section Four: |
Delivering the Promise |
Section Five: |
Putting the E-Myth Perspective to Work |
Develop a Systems Strategy
An organization's strength is in delivering on its brand promise each and every time. To achieve this, the business must be systems dependent, not people dependent. The purpose of developing a Client Fulfillment System is to differentiate your company from all the rest, to stand out in a way that turns a customer - somebody who buys from you once, into a client - someone who buys from you time and time again. Do you know what you have to do to turn occasional customers into faithful clients?
The manifestation of your entrepreneurial vision is the proprietary way in which you conduct your business such that it distinguishes you from competitors, and that provides your customers with exceptional experiences at every touch point, without fail. Learning to think beyond traditional customer service will help you to focus on creating sustainable systems that will consistently deliver your customer and brand promise to each client you serve, on time, every time.