A few years back I watched a movie called The Stepfather. Until the final five minutes of gore, it’s a wonderfully constructed psychological thriller. The title character is a man who is forever searching to fulfill his vision of the perfect fa...Continue Reading »

Hiring new employees is always challenging; but recruiting and hiring salespeople is even more challenging. The process is rife with great rewards along with potential pitfalls. What follows is both an introduction to the process involved in hiring h...Continue Reading »

In order to create an E-Myth'd business, you must create a systematized business. It's absolutely critical to the future growth and success of your business. Why? Well, systems are essential to: Building the asset that will generate the greatest ...Continue Reading »

We define business frustrations as a series of specific recurring events in your business over which you feel you have little or no control. Every business has frustrations. From small "hiccups" that hinder the flow of work, to fatal flaws that ca...Continue Reading »

Time is just another word for life. —Michael Gerber Time management is a skill that a lot of us struggle with. Even with the best intentions and the latest technological gadget that is supposed to streamline your work and improve efficien...Continue Reading »

The importance of effective communication for managers and business owners can’t be overemphasized. Clear and effective communication from management increases efficiency, satisfies customers and improves quality throughout the organization. W...Continue Reading »

‘Tis the season for gratitude and, as a business owner, you have a special group of people in your life who deserve your gratitude: your employees. There are many ways you can show your appreciation and say “thank you” for their har...Continue Reading »

Hiring and retaining great employees is a key factor in the success of your business. Without the right people with the right skills, your business can’t consistently fulfill your customer’s needs. Great employees support your business su...Continue Reading »

Deciding how to compensate your employees and, if you have partners, how to structure pay between them equitably is a topic of interest for our business owner clients. In this article I’ll touch on some of the important criteria from the E-Myth...Continue Reading »

At the heart of a systems-driven business is your company’s operations manual. The operations manual is the authoritative guidebook of how things are done in your business. It gives you an effective way of communicating policy and procedures, a...Continue Reading »

Hiring your first employee is one of the most exciting decisions any entrepreneur will make. It can also be one of the scariest. Think about it: that first employee doubles the head count of your company! In many ways this makes it the most important...Continue Reading »

I've read The E-Myth Revisited and I've heard Michael Gerber speak, but I have a business partner who has not and will not. I believe in my entrepreneurial vision for our company, but my partner is not convinced. He prefers doing technical work (whi...Continue Reading »

At the core of the E-Myth approach is that every small business owner plays three roles in their business: the Entrepreneur, the Manager and the Technician. Defining the business is entrepreneurial work, doing the hands-on work is technical work, a...Continue Reading »

One of the essential skills for any entrepreneur is negotiation. How well you can negotiate a favorable agreement or deal for your business can often spell the difference between failure and success. Negotiation can occur between you and your employe...Continue Reading »

Training is an ongoing, routine part of business. It's not something done once when a new hire is brought on. It's a process of employee development that will help in the creation of a world-class organization. Here's an example. Let's say you are e...Continue Reading »